top of page

Mung Authenticity Group Limited Copyright Statement, Privacy and Disclaimers




©Mung Authenticity Group Limited (“MA” or “We” or “Us” or “Our”). All rights reserved.


This website (“Website”) is subject to copyright under the law of the Hong Kong Special Administrative Region of the People’s Republic of China. This copyright is, by the application of international conventions, protected under the laws of many other countries. Except for the sole purpose of viewing, printing, accessing or using the website for your own purposes, no part of this website may be reproduced or copied, modified or transmitted in any form or by any means unless with the written permission of MA.


Users are responsible for complying with all applicable copyright laws and are not permitted to frame this website nor link a page other than the home page without the express written permission of MA.


MA recognises that press agencies and journalists may wish to use images from this website. Downloading and use of images from this website for journalistic purposes are permitted on the conditions that where the image(s) is used in any publication the:

  • source of the image(s) is clearly identified; and

  • images are not altered, edited, or deformed in any way or sold for profit


By permitting users to download and use images from this website, MA shall not be deemed to be granting any license to these users.


MA Privacy Policy Statement


We only collect personal data that we believe to be relevant and required to conduct our business.


We will not disclose your personal data outside MA unless we have expressly informed you or have your consent or are required by law.


We aim to keep your personal data accurate and up-to-date.


We maintain appropriate security systems designed to prevent unauthorized access to your personal data.


MA Privacy Practices


Personal Data We Hold


There are several broad categories of personal data held by MA:

Customer and App user records are kept for the purposes of providing services, facilities and goods; opening, maintaining and terminating accounts; purchasing electricity from customers, processing payments and billing; responding to and following up on customer inquiries, gaining an understanding of customers' energy needs, researching and developing products, conducting customer surveys and direct marketing activities.


Personnel records are kept for human resources administration purposes such as managing the recruitment, assessment interview, background check, hiring, payroll, appraisal and termination of personnel of MA.


Contractor records are kept for the purposes of engaging, managing, monitoring and appraising our professional relationships with contractors and their staff who provide services to MA.


Other records that contain personal data held by MA include records of our business partners, officers, shareholders, visitors and members of the public, and other operational and administrative records that contain personal data.

We may provide you with additional privacy notices where we believe that it is appropriate to do so. Those additional notices supplement and should be read together with this Privacy Policy Statement.

MA has legitimate interests in properly administering the services, facilities and goods it provides. In addition, our use of your personal data may be necessary for supplying you the said services, facilities and goods. Our use of your personal data may also be necessary to comply with our legal obligations and to establish or exercise our legal rights.


Transfer of Personal Data


MA will disclose personal data when required to do so by law, for example, in response to a court order or requests from law enforcement agencies or regulatory authorities.


MA may transfer your personal data to third parties such as employees, related companies, including subsidiaries and associated companies within MA, joint venture partners, agents, independent contractors, business partners and service providers, as necessary for any of the purposes stated above. Where personal data is provided to third party organizations, the personal data will only be transferred to such third parties that respects privacy and are under a duty of confidentiality to MA.


Accuracy of Personal Data


MA has certain procedures in place to maintain personal data at a reasonable level of accuracy, completeness and relevancy for the purpose for which the personal data is to be used. MA aims to keep your data accurate and up-to-date. However, we rely on you to disclose all material information to us and to inform us of any errors or changes in such information.


Individuals may amend their personal data, as appropriate, set out in "Access and Correction of Your Data" section below.


Retention of Personal Data


MA’s policy is to retain personal data for no longer than is required to fulfil the purpose (or any directly related purpose) for which the data was to be used, subject to legal, statutory and regulatory requirements mandating the retention of data.


Security of Personal Data


MA has put in place appropriate physical, electronic, and managerial procedures to safeguard and help protect personal data against unauthorized or accidental access, processing, erasure or other use.


Direct Marketing Activities


MA may use personal data to promote and market products and services to you through direct marketing. The promotion may include products and services from MA or our business partners. We will always comply with the Hong Kong Personal Data (Privacy) Ordinance (the “Ordinance”), and any other applicable law and, if required, obtain your prior consent before we use your personal data for direct marketing activities.

If you prefer for your personal data not to be used for the purposes of direct marketing activities, please send an e-mail, along with your name to our Data Protection Officer at notifying us that you do not wish your personal data to be used for such purposes.


Personal Data Collected Through This Website


We may collect personal data through your use of this website such as name, gender, age, telephone number and email address. Certain information about your computer may also be collected when you visit this website, such as the type of the Internet browser and operating system you are using and the domain name of your Internet service provider. You are not required by law to provide your personal data. However, MA may not be able to provide you with the services, facilities and goods you may require unless you provide the personal data sought from you.


Use of Personal Data Collected Through This Website


MA uses the personal data collected through this website primarily for supplying to you the services, facilities and goods you require; to respond to your inquiries; to gain an understanding of your energy needs; to perform statistical analysis, analysis of website usage or customer requirements; direct marketing activities; and to notify you of any changes to this website or our services which may affect you.




Some of the web pages on this website contain "cookies" to enhance your experience of this website. Cookies are text files placed in your computer's Internet browser to store your preferences. Cookies, by themselves, do not disclose to us your e-mail address or other personal data. MA only obtains this information when you choose to provide it to the website. However, once you choose to furnish the website with your personal data, such data may be linked to data stored in the cookie. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, if you do so, certain functionalities of this website may not be available to you.

Access and Correction of Your Data


You have a right to request access to, the correction and erasure of your personal data in accordance with, where applicable, the provision of the Ordinance, and any other data protection law as applicable.

Request for access, correction and/or erasure of personal data, as well as withdrawal of consent, where applicable, should be made by sending an email request to us at MA will take reasonable steps to verify your identity before granting access or making corrections to your personal data to protect your privacy and identity.


How to Contact Us


If you have any questions or concerns about MA 's Privacy Policy Statement including our data practices for this website or its usage, you may contact us at


Unless specified otherwise, references in this site to "MA" shall mean Mung Authenticity Group Limited, its subsidiaries and affiliates in Hong Kong and the United Kingdom.




The information contained in MA Website has been prepared solely for the purpose of providing general information about some of the operations, services and activities of MA. MA has taken care in the preparation of the content of this website but does not have responsibility to update it. Information presented is believed to be reliable but is subject to change at any time and without notice.


You agree and understand that the information, material, service and software available in MA Website is provided on an "as is", "as available" basis without warranties of any kind (express or implied). In particular, no warranty or representation regarding accuracy, timeliness, reliability, completeness, freedom from computer virus, security, non-infringement, merchantability or fitness for a particular purpose is given in conjunction with such information, material, service or software. To the extent permitted by law, MA disclaims all warranties (express or implied) of satisfactory quality, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded.


This web site may contain forward-looking statements. You can identify these statements by the fact that they do not relate strictly to historical or current facts and may include words such as "anticipate", "believe", "intend", "plan", "expect" or similar words. Although MA believes it has been prudent in its plans and assumptions, there is no assurance that any indicated result will be realized. MA disclaims any intention or obligation to update forward looking statements.


Communication over the Internet may be subject to interruption, transmission blackout, delayed transmission due to Internet traffic or incorrect data transmission due to the public nature of the Internet. MA is not liable for malfunctions in communication facilities that may affect the accuracy or timeliness of the messages you send or receive. MA does not guarantee that such messages shall be completely secure. MA shall take reasonable precaution to maintain the confidentiality of information received by it but does not accept responsibility for breach of confidentiality.


MA will not be responsible for any damage incurred by you as a result of any delay, deletion, loss, diversion, alteration or corruption of any message either sent to or received from MA over the Internet.


Any software downloaded from MA Website is at your own risk. MA neither assumes nor accepts liability for any loss, damage (whether direct or indirect) howsoever caused, as a result of any computer virus, software 'bomb' or similar item or process.


If you are a registered MA Online user, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password.


MA Website may contain links to third party websites which are not under the control of MA. MA does not indicate expressly or impliedly any endorsement, approval, recommendation or preference of or for those third party websites or the products and services provided on them. Any use of or access to those third party websites or their products and services is solely at your own risk.


MA shall, under no circumstances, be responsible for any direct, indirect, consequential or special loss or damage arising out of the use of MA Website.


The terms and conditions contained in this web site are governed by and will be interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.


January 2020

bottom of page